GENERAL DELIVERY INFORMATION

COVID 19 Update – Please note that some deliveries are taking slightly longer due to the impact of the current Covid 19 situation. Rest assured that we and our delivery partners are working to get your delivery to you on time. Please contact us on vapeclearance12@gmail.com if you need any further assistance. 

Once your order has been placed, we will send you a confirmation email. Orders placed before 15:00pm will be dispatched the same day. Please note there are no shipping on Saturdays, Sundays and bank holidays. We do not dispatch orders on Saturdays, Sundays and Bank holidays.

Once your order has been dispatched, we will send you an email confirmation.

Please note: We are unable to make any changes to your order once it’s been placed. If your order hasn’t been dispatched yet and you need to amend your order, you may get in touch via our customer service : vapeclearance12@gmail.com

All remaining orders, please see prices as per below table:

Delivery Options

Price

 Delivery

Threshold

Free RM 48 (2-3 Working Days)

FREE

£10

Free Next Working Day (Next Working Days)

FREE

£20

RM 48 (2- 3 Working Days)

£1.99 – £2.99

RM 24 (1-2 Working Days)

£3.49

DPD Next Day Delivery (Next Working Day)

£5.49

DPD Saturday Delivery (Saturday Delivery)

£9.99

 

Free Delivery

We are pleased to offer free Royal mail 48 and next working day deliveries. If an order is placed for to the total of £10-£20.00, at check out be offered Royal mail 48 free delivery option. If an order is placed to the amount of £50 an above at check out you will given and option of a free next working day delivery with DPD. These options will apply after any discounts have been applied and orders will be dispatched the same day if orders are placed before 13:30 for the next working day option and 15:00 for the royal mail 48 option.

 

 

 

Royal Mail 24

The RM24 delivery service has an estimated delivery time of between 1-2 working days from despatch. Customers living in remote locations such as the Shetland Islands may experience slightly longer delivery times. If you are not available to receive your order when delivery is attempted, you will be left a Royal Mail card with direction of how you can obtain your goods.

Royal Mail 48

The RM48 delivery service has an estimated delivery time of between 2-3 working days from despatch. Customers living in remote locations such as the Shetland Islands may experience slightly longer delivery times. If you are not available to receive your order when delivery is attempted, you will be left a Royal Mail card with direction of how you can obtain your goods. You can place an order with up to 14 x 10ml bottles and select this service, once you exceed this amount or add a different product type to your basket you will no longer be able to select this delivery option. You will not be able to receive tracking updates with this service, but you will still receive an order update from us when we despatch your order. Estimated delivery time of between 1-3 working days from despatch but may on occasion take longer.

DPD (Monday to Friday) – Our cut off time is 15:30pm (UK time) in order to get your parcel, the next working day: 

 

Next day Delivery

Delivery is estimated for the next working day, excluding Saturday and Sunday deliveries. you must place you order before the 15:30pm cut off in order to get your parcel the next working day. A signature is required, so please be available on the day of delivery to accept your order. SMS and E-Mail tracking notifications are available with this service and you should be given an estimated time of delivery from the courier. Our next day service does not include Saturday delivery. Please note this delivery option is not available for customers in Guernsey, Jersey, Northern Ireland, Scottish Highlands or Aberdeenshire.

 

Saturday Delivery

If you would like to receive your order on a Saturday, please select a Saturday delivery at the point of ordering. You must place your order before 15:30pm on the Friday. As with the next working day service, a signature is required, so please be available on the day of delivery to accept your order. SMS and E-Mail tracking notifications are available with this service and you should be given an estimated time of delivery from the courier.

Please note this delivery option is not available for customers in Guernsey, Jersey, Northern Ireland, Scottish Highlands or Aberdeenshire.